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This guide is a copy of an article from

Whitelisting an email involves telling your email provider that you want emails from that sender to be allowed into your inbox rather than being filtered into spam. 

A whitelisted email address will always be allowed into your inbox, ensuring that your email account is working for you as much as possible.



To whitelist an email sender in your browser:

  1. Click the settings button (in the top-right corner of the screen), then select “Settings” from the resulting drop-down menu.

  2. Navigate to the tab labeled “Filtered and Blocked Addresses” to access information about your existing filters.

  3. Select “Create a new filter” and enter the emails or domains you want to whitelist. To whitelist a single email address, for example, type the entire address. 

  4. Click “Create filter” to approve the new filter, then mark “Never send to Spam” to whitelist every email within the filter. You can also choose to Star these emails, apply a given label, or mark them as important.

To whitelist an email sender in the mobile app:

  1. Open the Gmail application.

  2. Navigate to Spam or Junk Folder.

  3. Click on the message you wish to view.

  4. Select the option "Report not spam".

  5. You will now receive messages from this sender as normal.


To whitelist an email sender in your browser:

  1. Click on “Settings”, then “View all Outlook settings”.
    Go to “Junk email”, then choose “Safe senders and domains” or “Safe mailing lists” to select the domain or email you want to whitelist. 

  2. Enter the domain name or email address you wish to add to Safe senders. Make sure to include the @ character for domain names in order to only whitelist emails with the exact string of characters you entered (and nothing more).

  3. Alternatively, you can simply add an individual email address that has sent you a message to your Outlook Contacts.

To whitelist an email sender in the mobile app:

  1. Open Outlook Mobile App.

  2. Click on the message that you want to whitelist.

  3. Click on the three dots in the top right corner.

  4. Click "Move to focused inbox".

  5. When the pop up screen comes up, click "Move this and all future messages".


To whitelist an email sender in your browser:

If you want to move a sender or domain name to your whitelist Yahoo Mail, the process is even easier than it is in the other service providers mentioned above.

As long as you have already received at least one message from the address in question, all you have to do is highlight that message in the Bulk folder and mark it as Not Spam.

Once you have identified a single message from a given sender, the Yahoo Mail spam filters will automatically allow future messages from the same address into your inbox.

To whitelist an email sender in the mobile app:

  1. Open Yahoo Mail Mobile App.

  2. Click on the sidebar.

  3. Click on the Spam folder.

  4. Find the email you wish to whitelist.

  5. Click "Move" and then click "Inbox".

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